ceel.ai is the #1 provider for trustworthy AI in healthcare

Actionable AI for pharma

The LLM engagement platform that empowers pharma teams to lead the AI conversation with confidence

Your Customers Are Already Somewhere else

1B

people use LLMs every week

180M/d

Healthcare related prompts

70%

of patients use ChatGPT for health research before seeing a doctor

60%

of doctors use LLMs as an information source

Source: Bain & Company (2025), NBER – How People Use ChatGPT (2025)

"More patients turn to AI chatbots for self-care, but accuracy remains the challenge."

— John D. Halamka, M.D., M.S., President, Mayo Clinic Platform

Allocate your resources to channels which reach most decision-making moments.

How it works

The First Real-time Engagement Platform for Pharma

See exactly what AI says about your products. Our platform tracks the answers, benchmarks performance, and surfaces your next strategic action.

Our Platform Workflow
Solutions

Our Intelligence Suite: Modular Architecture

Our platform is built on a proprietary Pharma-Specific Taxonomy and the HEAL Behavioral Model. Choose the modules that match your strategic depth.

Congress Echo visualization 01

Congress Echo

What it does: Simulates how your core brand messages, clinical claims, and scientific data are interpreted and reproduced by the global AI ecosystem.

The Power: Instantly identify the "Perception Gap" between your internal Brand Book and the AI's current output using our Claim Proximity Score.

Best for: Aligning global messaging with real-world digital representation.

Module: Narrative Market Fit (NMF) - The Perception Engine.

Patient Journey Optimizer visualization 02

Patient Journey Optimizer

What it does: Adapts our Hybrid Behavioral Simulation Model (HEAL) to your specific target groups, including skeptical specialists and newly diagnosed patients.

The Power: Identify "Behavioral Friction" and unique Q&A gaps of different stakeholders to bridge literacy and trust gaps.

Best for: Refining omnichannel engagement and pre-call planning for field forces.

Module: Persona Deep Dive (HEAL) - The Stakeholder Simulator.

Field Excellence visualization 03

Field Excellence 2.0

What it does: Delivers data-driven conversation starters for every HCP visit based on real-world patient questions and evidence gaps.

The Power: Transform field force conversations from generic pitches to relevant, high-value discussions tailored to each HCP's context.

Best for: Field force enablement and maximizing the impact of every physician interaction.

Module: Persona Deep Dive (HEAL) - The Stakeholder Simulator.

Brand and Source Optimization visualization 04

Brand & Source Optimization

What it does: Identifies the specific digital sources that drive AI perception and treatment recommendations.

The Power: Actionable AI that transcends classical SEO/GEO. Identify the top driving sources and their source weight to prioritize omnichannel spend.

Best for: Optimizing marketing spend and identifying high-impact clinical drivers.

Module: Brand & Source Optimization (BSO) - The Influence Map.

Compliance Shield visualization 05

Compliance Shield

What it does: Always-on monitoring that scans the AI ecosystem for clinical misinformation, incorrect dosing, or off-label mentions related to your brand.

The Power: Real-time alerts when AI spreads dangerous data with an audit-ready documentation trail for PV or Legal review.

Best for: Risk mitigation and ensuring absolute scientific consistency.

Module: Safety & Compliance Guard - The Brand Protector.

The Human + AI Advantage for Pharma

Bridging AI Precision with Human Understanding for Cross-Functional Impact

Shared Insights, Unified Platform

Our platform delivers cross-functional insights, creating a common language and breaking down silos between Medical & Commercial. Foster "Data as Culture" on common ground

Evolving Personas, Deepening Understanding

We simulate stakeholder perspectives (e.g. HCP vs. Patient, different perspectives of specialities) based on real-world questions, continuously refining our understanding of true needs. Developing Pharma-specific SFT LLMs for unmatched precision.

Insights Embedded in Your Workflow

Go beyond static dashboards. Receive actionable alerts and insights directly within your existing tools. Continuous monitoring ensures you never miss critical shifts

Human Validation & Real-World Relevance

Our unique Human + AI approach integrates real insights from Patient Organizations & Panels, ensuring outputs resonate with actual patient/HCP experiences

Our Promise

Our Promise: A New Standard for Performance

We don't promise abstract data. We deliver tangible business outcomes:

10x Faster

Go from insight to impact in days, not months.

30% More Cost Efficient

Replace slow, expensive market research with live AI signals.

2x More Relevant

Double customer satisfaction by boosting HCP and patient engagement with more relevant content.

How do we achieve this?

By focusing on one simple metric: Insight-to-Action Velocity. We relentlessly measure and shorten the time it takes to turn a critical market insight into an implemented, value-driving action for your team.

Ready to achieve these outcomes? We've designed a clear and structured path to help you get started.

Our Offering

Start Smart, Scale with Confidence.

Discovery Workshop

◴ 90° snapshot 1 day

  • Live demonstration of the platform with your product.
  • Collaborative definition of your key personas and top use case.
  • A concrete action plan and a go/no-go for a Proof of Value.

Proof of Value

⦿ 360° test (time-boxed) 3 months

  • A holistic 360° analysis of one key product across all your key functions.
  • Delivery of a quantified uplift report, a content backlog, and an action playbook.
  • A clear ROI demonstration to build the business case for a full license.

ceel.ai Platform

⦿ 360° always-on ongoing

  • "Always-on" 360° monitoring for your key products and competitors.
  • Full access to all platform modules, including alerts, benchmarking, and persona simulation.
  • Seamless integration with your existing workflows (CRM, email, Slack & Teams).

Win Where Healthcare Decisions Begin.

Ready to turn insights into measurable impact? See the platform in action and discover what's truly possible.

Contact Us